Sarodee.in Returns Policy
Most items purchased from sellers listed on sarodee.in
are returnable within the return window, except those that are explicitly
identified as not returnable.
1.
Products are returnable
within the applicable return window if you’ve received them in a condition that
is physically damaged, has missing parts or accessories, defective or different
from their description on the product detail page on sarodee.in.
2.
If you report an issue
with your Smartphone, Tablet, Laptop, Television, Air Conditioner,
Refrigerator, Washing Machine, Microwave, we may schedule a technician visit to
your location. This visit is scheduled by placing an order with Sarodee through
sarodee.in Home Services. Subject to sarodee.in Home Services Terms and
Conditions, a resolution will be provided based on the technician's evaluation
report.
3.
Return
will be processed only if:
o it is determined that the product was not damaged while in your
possession;
o the product is not different from what was shipped to you;
o the product is returned in original condition (with
brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all
the accessories therein).
4.
If you wish to return an
electronic device that stores any personal information, please ensure that you
have removed all such personal information from the device prior to returning.
Sarodee shall not be liable in any manner for any misuse or usage of such
information.
5.
Products may not be
eligible for return in some cases, including cases of buyer's remorse such as
incorrect model or color of product ordered or incorrect product ordered.
6.
Products marked as
"non-returnable" on the product detail page cannot be returned.
7.
Additional information
is not required to return an eligible order unless otherwise noted in the
category specific policy.
8.
Products may be eligible
for replacement only if the same seller has the exact same item in stock.
9.
If the replacement
request is placed and the seller does not have the exact same product in stock,
we will provide a refund.
10.
Products purchased by
international customers are not eligible for returns. However, orders made by
international customers are eligible for refunds.
Note: If you've received a non-returnable product in a
damaged/defective condition, you can contact us within 10 days from the
delivery of the product.