Support Policy Page

 

Support Assistant Policy:

To operate, provide, and improve Sarodee Assistant and Sarodee’s marketing, products, and services, Sarodee Assistant collects and processes browsing information (URLs, search terms, search results, page metadata, and limited page content) from websites for which we may have relevant product or service recommendations. Sarodee Assistant does not connect this information to your Sarodee account, except when you interact with Sarodee Assistant (for example, when you click on a compare result to view the product or service on Sarodee).

1. Information We Collect Automatically. Sarodee Assistant automatically collects information about websites you view where we may have relevant product or service recommendations when you are not interacting with Sarodee Assistant. We do not connect this information to your Sarodee account, except when you interact with Sarodee Assistant as described in “Information We Collect When You Interact with Sarodee Assistant” below. This information is used to operate, provide, and improve Sarodee Assistant’s comparison features and Sarodee’s marketing, products, and services (including for business analytics and fraud detection). For example, we collect and process the URL, page metadata, and limited page content of the website you are visiting to find a comparable Sarodee product or service for you, along with general information about your browser and OS. Sarodee on shares this information with Sarodee.com, Inc. and subsidiaries that Sarodee.com, Inc. controls and that are either subject to the Sarodee.in  or follow practices at least as protective as those described in the Privacy Notice. Privacy Notice 

2. Information We Collect When You Interact with Sarodee Assistant: When you interact with Sarodee Assistant, we connect browsing information with your Sarodee Account. In these cases, Sarodee Assistant acts as an extension of the Sarodee shopping experience and processes your personal information in accordance with the Privacy Notice. For example, you may interact with Sarodee Assistant’s icon, notification features, or any of Sarodee Assistant’s comparison features to explore and compare the product or service you are viewing on websites to Sarodee’s products and services. In these cases, we will collect and process browsing information related to the Sarodee Assistant features you are interacting with (including information on the website you visited, the product or service compared, your Sarodee account, and your search query).

Sarodee Assistant for Mobile Devices: Sarodee Assistant helps you discover and compare products and services while shopping on your mobile device, and the descriptions above apply to the content you view in your apps instead of the websites you view. Once you enable it, Sarodee Assistant provides comparison features automatically as you shop in supported apps on your device. For supported devices, Sarodee Assistant can read apps you view through the accessibility service if you enable your device’s accessibility service for the app, and Sarodee Assistant will use that method to collect the information described above. Sarodee Assistant mobile app settings allow you to control features and related information collection.